RESIDENTIAL LIMITED WARRANTY

DEPLUS Limited Warranty applies only to products installed by a licensed HVAC technician.

Product Registration: Products must be registered for a Limited Warranty within 60 days of installation by a licensed HVAC technician. Products can be registered at www.deplus.us.

Warranty Coverage:

The warranty covers the parts of the products which may be defective due to the quality of the materials or workmanship, under normal use and proper maintenance. Warranty is provided only to the first original owner of the Product, where it is originally installed and is not transferable to the subsequent owners.

Warranty Exclusions:

1. For equipment installed outside of North America.

2. For equipment not installed according to manufacturer’s guidelines.

3. For equipment that has been removed from the original site of installation and reinstalled at another location.

4. If registration information cannot be verified (i.e., invalid license number or wrong information provided).

5. Regarding damages or repairs arising as a result of a faulty installation, inappropriate application, or improper use.

6. Regarding damages or repairs arising from any external perils, out of DEPLUS control, acts of nature such as fires, storms, accidents, floods, broken or frozen water pipes, electrical surges, input power with under or overvoltage, lightning, or existence of corrosive substances nearby.

7. Regarding damages or repairs arising from use of non-compatible parts, third-party components, alterations, modifications, or improper applications.

8. Regarding improper service or poor maintenance of the equipment, such as cleaning of all air filters, heat exchangers, fans, and blowers, in addition to any necessary lubrication of internal components and maintenance of external accessories.

9. Regarding changes that can be considered cosmetic, including cg but not limited to small fin damage, scratches on the unit cover, etc.

10. Regarding any damage caused by the use of dirty, recycled, or wrong type of refrigerants and lubricants.

11. Regarding damage due to moisture, air, dust, sand, dirt, etc., that have been allowed into the system.

12. Regarding damages or performance issues due to improper matching, product selection, under- sizing, over-sizing, improper installation, or misuse.

13. Regarding loss or replacement of refrigerant, lubricant, or oil.

14. Regarding labor or any costs associated with labor.

15. Accessories such as condensate pumps, line sets, and so forth are not covered.

Warranty Begin Date: The warranty begins on the date of registration.

Warranty End Date: Products that have not been registered as instructed above are not covered under Warranty. The Warranty lasts for a period of up to 10 years on parts and 10 years on the compressor. If the unit have not been registered it will only be cover under 5 years warranty on all parts.

Remaining Warranty: Any part, component or product that is replaced under the terms of the Warranty, will be covered under the same Warranty for the duration in which the original Warranty for the product is applicable.

When contacting Technical Support, the following forms and information need to be provided:

• The Serial Number of the unit.

• The Model Number of the unit

• The product purchase invoice and an installation invoice from a licensed HVAC technician.

  Labor cost, materials, and other costs: Any labor costs and/or the costs for the supplies or materials used or purchased in the field for the replacement of the defective part, remain the responsibility of the owner. No other costs involved in diagnosis, lodging, transportation, servicing, repair, replacement, installation, removal, shipping, etc., are to be covered under the Warranty.

  This Warranty is not transferable. No person or entity is authorized to change the terms and conditions outlined in this Warranty agreement, in any respect, nor to create any additional obligations or liabilities for any party involved.

  If any part of this warranty agreement shall be invalidated for any reason, such part shall be deleted, and the remainder shall be unaffected and shall continue in full force and effect. This Warranty provides you certain legal rights and you may also have other rights, which vary from State to State. Therefore, some of these limitations or exclusions may not apply to you.

Pursuing legal remedies:
ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS ARBITRATION CLAUSE, AS IT AFFECTS YOUR LEGAL RIGHTS.

1. This arbitration clause affects your rights against DEPLUS and any of its employees, agents, affiliates, successors, or assignees, all of whom together are referred to below as “we” or “us” for the simplicity of reference.

2. ARBITRATION REQUIREMENT: EXCEPT AS STATED BELOW, ANY DISBUTE BETWEEN YOU AND ANY OF US SHALL BE DECIDED BY NEUTRAL AND BINDING ARBITRATION, RATHER THAN ANY COURT OR BY TRIAL BY JURY. ARBITRATION WILL BE HANDLED ONLY ON AN INDIVIDUAL BASIS AND ALL PARTIES EXPRESSLY WAIVE; ANY RIGHTS TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER, ANY RIGHTS TO CLASS ARBIRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. THE ARBITRATOR WILL BE A MEMBER OF THE AMERICAN ARBITRATION ORGANIZATION. The meaning of “Dispute” has the broadest possible meaning allowable by law, including any controversy, claim or other dispute, relating to or arising from the purchase of the product, any of the warranties upon the product, or the condition of the product, as well as the determination of the application or the scope of the Arbitration Clause itself. Rights to appeal and discovery are also limited in arbitration based on the rules of the arbitration organizations.

3. Governing Law: Effect and procedures of arbitration will be governed by the Federal Arbitration Act (9 U.S.C. § et seq.) rather than any related state law. In case of any substantive warranty, your claims and rights under such substantive warranty will be governed by the applicable law of the state in which Product was purchased.

4. Location of the Arbitration: Unless otherwise provided under the applicable law, arbitration hearing will be conducted in the judicial district in Miami-Dade County, Florida.

5. Costs of the Arbitration: Unless otherwise provided under the applicable law, each party will be responsible for; its own costs payable to the arbitration organization, and the costs of their attorneys, experts or other fees.

6. Survival and Enforceability of the Arbitration Clause: This arbitration clause will survive the expiration or termination of this warranty agreement, indefinitely.